Privacy and Policy

At Annie's Cakes, we value the privacy of our customers and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our online cake store services. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect various types of information when you visit our website, place an order, or sign up for our newsletter. The types of information we may collect include:

Personal Information: This includes your name, email address, phone number, delivery address, payment information, and any other details you provide during the ordering process.
Payment Information: When you make a purchase, we collect payment details necessary for processing transactions, such as credit card numbers or other payment method details. This information is securely handled by our payment processors.
Log Data: We may automatically collect certain information when you visit our website, such as your IP address, browser type, device information, the pages you visit, and the time spent on our site.
Cookies: Our website may use cookies to improve your experience by remembering your preferences and providing personalized content. You can control the use of cookies in your browser settings.

How We Use Your Information

The information we collect is used for the following purposes:

To process and fulfill your orders
To communicate with you about your order or inquiries
To personalize your experience on our website
To improve the functionality and performance of our website
To send promotional emails or offers (only if you opt-in)
To respond to customer service inquiries
To comply with legal requirements

How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures to ensure that your data is handled safely, including secure encryption for payment transactions. However, please remember that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties unless it is necessary to provide our services, such as:

Service Providers: We may share your information with trusted third-party vendors who help us process payments, deliver orders, or provide customer support. These vendors are obligated to keep your information confidential and secure.
Legal Requirements: We may disclose your information if required to do so by law or to comply with legal processes such as subpoenas, court orders, or government investigations.

Third-Party Links

Our website may contain links to external sites, such as social media platforms or partner websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Your Choices and Rights

You have several options regarding the information we collect:

Opting Out of Marketing Emails: If you no longer wish to receive promotional emails from us, you can opt-out by clicking the "unsubscribe" link at the bottom of our emails.
Accessing and Updating Your Information: You can access, update, or delete your personal information by logging into your account or contacting our customer support team.
Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Changes to this policy will be effective when posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Annie's Cakes
Warehouse#2 24B Street Al Quoz Industrial Area 1, Dubai, UAE
contact@crazy-brownies.com
+971507030991